PRIVACY POLICY

Effective Date: Jan 2025

1. Introduction
SJ Network Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, and with whom it is shared.

2. Information We Collect
We collect the following personal information from customers:

  • Phone Number

  • Name

3. How We Use Your Information
We use the personal information we collect for the following purposes:

  • To contact customers regarding home installation and drop bury services.

4. Information Sharing
Your personal information is shared only with our internal staff who require access to fulfill the stated purposes. We do not share, sell, rent, or distribute your personal information to third parties or affiliates.

5. SMS Consent
SMS consent is not shared with third parties or affiliates for marketing purposes. Your phone number will only be used to communicate essential information regarding our services.

6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure.

7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. If you have any questions regarding your data, please contact us at [Your Contact Information].

8. Accessibility
This Privacy Policy is prominently available on all web forms that collect personal information. A link to this policy is also included in the footer of every page on our website for easy access.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For further inquiries, please contact us at info@sjnetworkservices.com

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from SJ Network Services. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, installs, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from SJ Network Services, you may receive messages related to the following :

  • When our crew will be onsite

  • Install Updates

  • When work is complete

  • ETA Arrivals

Example: "Hello, this is a friendly reminder of your upcoming appointment with our crew at your home on March 3rd at 10am. You can reply STOP to opt out of SMS messaging from SJ Network Services at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments/billing, etc.

Example:
"Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from SJ Network Services in the following ways:

  • Texting 763-691-9415

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures: